Our Booking Process
Message us on Facebook or Instagram, call or text us at (239) 264-3141, or email us at email@example.com to tell us what you’re looking for and for what date. We’ll discuss your options and coordinate staffing with our team. We’ll provide you with a quote depending on the package, number of characters, and location (see our Policies for Travel fees).
Fill out our Booking Contract so we have all the details for your party. You’ll add info about the Guest of Honor (such as a birthday girl/boy) if applicable, the package you selected, and the location. Along with the required information, you may add special requests and details at this point, like if the Guest of Honor has special needs, or if you’d like the character to enter the event a certain way.
In addition to the Booking Contract, we require a non-refundable deposit of at least 50% to reserve your party in our calendar. You will receive an invoice for the deposit once your Booking Contract is completed. The remaining balance can be paid no later than 24 hours before the event arrival time. We accept credit cards and most forms of digital payment such as PayPal, Zelle, and Venmo. WE DO NOT ACCEPT CHECKS FROM INDIVIDUALS.
We will re-confirm your package details the week of the event to ensure there are no changes. Our staff will arrive at the time stated on the Booking Contract and will call when they arrive. From there, let us entertain you!